This page explains how to delete your LCS Connect account (app by Lansky Center Solutions Inc.), including your account on lcs-tech.ca. It’s the same account in every app.
How to ask for deletion
- Send an email to info@lanskycentersolutions.com with the subject “Account deletion request”. If you can, send it from the email address on your account.
- Include your full name and username. Tell us whether you want your whole account deleted or only certain data.
- We confirm your identity. We may reply to the email on your account or ask you to sign in.
- We delete your account and data within 30 days and confirm by email.
If you still work with LCS, deleting your account ends your access to messages, schedules, payouts and documents. Download anything you need first, such as paystubs and tax forms.
What we delete
- Your profile: name, username, email, phone and photo.
- Your sign-in data: password, two-factor settings, trusted devices, “stay signed in” sessions and push notification tokens.
- Your private notes, drafts, preferences and saved settings.
- Files you uploaded that are not part of a work, payroll or legal record.
- Your payout payment details.
What we keep, and for how long
- Payroll, tax and accounting records (paystubs, tax slips, expenses, payouts): kept as long as tax and employment laws require, usually 6 years after the end of the year they relate to, then deleted.
- Signed documents and HR records that we must keep by law: kept for the legally required period, then deleted.
- Messages you sent in shared conversations: they stay visible to the other participants so their conversations remain complete, shown as from a former user. Ask us if you want specific messages removed.
- Work records (work orders, schedules, job history): kept for the business and its clients, with your name removed where possible.
- Security and audit logs: kept only as long as needed to protect the Service and investigate incidents, then deleted.
- Backups: copies in backups are deleted when those backups are removed. Backups are kept secure and are not used for anything else in the meantime.
Delete only some data
You don’t have to delete your whole account. Email info@lanskycentersolutions.com and tell us what to remove, for example a profile photo, certain files or messages. You can also delete your own messages and files in the app.
Questions
See our Privacy Policy or contact info@lanskycentersolutions.com.